Booking Terms and Conditions
Deposit – A non refundable deposit equal to 20% of the total is requested at the time of provisional booking, and the booking is confirmed by email or in writing on receipt of the deposit.
Final balance is payable 6 weeks before arrival date, together with a refundable security / damage deposit (please see below) £100.00, which is refunded to a card within a couple of days following departure.
Payments can be made by debit card (no charge), bank transfer (with any bank charges payable by guests), credit card (2% charge). We are sorry, we do not take American Express.
We strongly recommend holiday insurance to protect yourself from any financial loss due to cancellation. Please see our cancellation policy below.
If the booking is cancelled more than 6 weeks before arrival date, we regret that the deposit paid can not be refunded. If the booking is cancelled less than 6 weeks before arrival, or in the event of a no show or booking reduction, we regret that a charge equal to the full booking amount is due. The security deposit is refundable. If payment of the final balance is not received 6 weeks before arrival, we regret that we will have to assume that the booking is no longer required, and re- advertise the holiday dates.
Holiday insurance is recommended to protect yourself from any financial loss due to cancellation.
There is off road parking at the front of the property, with parking for one car per apartment. More parking or parking for larger vehicles may be possible, but must be arranged in advance, preferably requested at the time of booking.
Only persons named at the time of booking are allowed to stay in the apartments.
Please advise us of any changes to named guests before arrival. Visitors are welcome during the day, but can not stay over night. Please advise us if you are expecting visitors so that suitable car parking arrangements can be made. Parking is usually limited to one vehicle per apartment.
In the event of any equipment in the apartments breaking down, we will do our best to replace or repair items as quickly as possible. All appliances and gadgets are new and well maintained for your comfort, and therefore we do not expect any problems, but please do let us know as soon as possible if you encounter any difficulties.
Please be aware that repair / replacement may take a few days for larger items (dishwasher, fridge etc ), just as it would if it you were at home!